Florence Santa Maria Novella Railway Station1400 ft
Bus
Bus stop400 ft
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
EUR 35 per day
Luggage storage
24-hour services
24-hour reception
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Luggage storage
Lift
Currency exchange
Guest Parking
Electric kettle
Services
Valet parking
Room service
Laundry
Dry cleaning
Dining
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Seasonal outdoor pool
Sun loungers
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Via Della Scala 7,
Florence,
Italy,
50123,
Tuscany
Map view
street view
Via Della Scala 7,
Florence,
Italy,
50123,
Tuscany
City landmarks
Museum
Gallerie Degli Uffizi
3100 ft
Bridge
Ponte Vecchio
2500 ft
Square
Piazza del Duomo
2400 ft
Church
Cathedral of Santa Maria del Fiore
2700 ft
Museum
Galleria dell'Accademia
3900 ft
Square
Piazzale Michelangelo
1.4
mi
Square
Piazza della Signoria
3000 ft
Museum
Palazzo Vecchio
3000 ft
Market
Mercato Centrale
2700 ft
Museum
Pitti Palace
3700 ft
Landmark
Campanile di Giotto
2300 ft
Church
Basilica of Santa Croce in Florence
5200 ft
Piazza Dei Pitti 1
The Boboli Gardens
4600 ft
Museum
Museum of Opera of Saint Maria of Fiore
2400 ft
Museum
Riccardi Medici Palace
2600 ft
Museum
Bargello National Museum
3300 ft
Museum
San Marco Museum
4200 ft
Museum
Museo Galileo
3400 ft
Church
Battistero di San Giovanni
2100 ft
Church
Church and Museum of Orsanmichele
2400 ft
Church
Brunelleschi's Dome
2700 ft
Piazza della Signoria
Loggia dei Lanzi
2900 ft
Museum
Leonardo da Vinci Interactive Museum
3500 ft
Event hall
Palazzo Degli Affari
2100 ft
Nearby
Church
Basilica of Santa Maria Novella
200 ft
Museum
Strozzi Palace
1400 ft
Church
Ognissanti Church
1200 ft
Square
Piazza della Repubblica
1900 ft
Museum
Medici Chapel
1900 ft
Restaurants
Ostaria dei Centopoveri
400 ft
Via Palazzuolo 31R Corner Via del Porcellana
Ristorante il Coccodrillo
100 ft
Via della Scala 5
Restaurante Il Latini
1000 ft
Via Dei Palchetti 6/r
La Dantesca
600 ft
Via Panzani 57/r Piazza Santa Maria Novella 24/r
Ristorante Benedicta
900 ft
Via Benedetta 12R
Trattoria Sostanza
600 ft
Via del Porcellana 25/R
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
Great location
Friendly staff
Mediocre dining
Average room
8.4/10
Great
Rooms
6.8
Location
9.0
Service
8.5
Dining
6.8
Guest reviews
8.4/10
based on 6 reviews
4/5
based on 1726 reviews
8.5
8.5/10 based on 2552 reviews
#113 of 430 hotels in Florence based on Tripadvisor
Jessica
United Kingdom,
May
2024
7.8/10
The hotel had a lovely balcony with high ceilings, making the rooms feel spacious. However, the plumbing was an issue, and noise from the roof bar could be heard until closing time.
Rooms
7.0
The rooms were spacious with a small bathroom, downstairs couch, and an additional bathroom. The balcony was a nice touch.
Service
9.0
The staff were very friendly and accommodating, making the stay pleasant.
Location
8.0
The hotel's location was convenient for exploring Florence on foot, with great views from the roof terrace, although some areas were a bit outdated.
Dining
7.0
The dining experience was good with delicious food, but it could get chaotic when large non-hotel groups gathered.
Facilities
8.0
The hotel offered nice facilities like a garden with a pool and a rooftop terrace, although some areas felt a bit crowded when many guests wanted to use them.
Guy
United Kingdom,
March
2024
8.4/10
I thoroughly enjoyed my stay at the hotel. The rooms felt roomy with high ceilings, and the nice balcony was a fun spot for kids. However, it can get quite stuffy in winter. The service by the hotel staff was amazing, some of the best I've experienced in a long time. The location is ideal, as the hotel is centrally located near the station and within walking distance to many attractions. The dining experience was a bit disappointing with below-average breakfast choices. Overall, a pleasant stay with fantastic amenities and a few minor drawbacks.
Rooms
8.0
The rooms felt roomy with high ceilings, and the nice balcony was fun for kids.
Service
9.0
The service by the hotel staff was amazing, the best I've come across in a long time.
Location
10.0
The location is central to everything worth seeing in Florence and near the railway station, making it convenient to explore the city on foot.
Dining
6.0
The dining experience was a bit disappointing with below-average breakfast offerings.
Facilities
9.0
The hotel offers excellent facilities, including a garden with a pool and a rooftop terrace with superb views of Florence.
Stephen
United States,
February
2024
8.0/10
My stay at the hotel exceeded my expectations. The room was much better than I anticipated, spacious, and equipped with all the necessary amenities. The service was welcoming and efficient, making my check-in and check-out smooth. The location was superb, allowing easy access to all the major attractions in Florence. However, the dining experience was mediocre, lacking variety and attention to detail.
Rooms
8.0
The room was very spacious and had all the amenities we needed.
Service
9.0
The service was helpful and flexible, organizing early check-in and extra items for the room efficiently.
Location
9.0
The location was superb and made our stay wonderful and memorable.
Dining
6.0
The dining experience was mediocre, and it seemed that attention to detail was lacking.
Facilities
8.0
The facilities were convenient and met my needs during the stay.
Great location
Mediocre dining
Edward
United States,
February
2024
8.6/10
Our stay at the hotel was just perfect. The rooms were fantastic for us, with a child-friendly bed on the bottom and a spacious king-size bed on top. They were immaculately clean, cozy, and the location couldn't have been better. Our experience was made even better by the attentive and friendly staff who went out of their way to make our stay special.
Rooms
10.0
The rooms were very clean, comfortable, and in an excellent location. Special thanks to the staff for making our stay wonderful.
Service
9.0
The service was exceptional. The staff was incredibly helpful and flexible, organizing early check-in and accommodating our requests efficiently. They truly made our stay extra special.
Location
9.0
The location was ideal for us. Close to the central station, Basilica de Santa Maria, and the park with plenty of activities and talented street performers. It's a center city hotel with a wonderful setting close to major attractions.
Dining
7.0
The dining experience was good enough with options to satisfy everyone's taste. Nothing extraordinary, but decent. I would consider exploring other dining options nearby for a change.
Facilities
8.0
The facilities were good overall, meeting our needs during our stay. Everything was functional and contributed to a pleasant experience.
John
United Kingdom,
December
2023
7.0/10
The hotel room had a mix of issues like a TV with only one functioning channel, a light fixture with exposed wires, and a bathroom shower cubicle leaking water onto the floor. Despite receiving a price reduction for the first night, the room felt unsettling and somewhat creepy. The service, on the other hand, was accommodating and polite, with the staff always doing their best despite being visibly overwhelmed. The location was excellent, close to the train station and city center. The dining experience offered a wide variety of breakfast options, making it enjoyable. Overall, a somewhat challenging stay with room concerns but redeemed by the friendly staff and convenient location.
Rooms
5.0
The room had various issues like a malfunctioning TV and exposed wiring, leading to a somewhat uncomfortable stay.
Service
7.0
The staff was accommodating, helpful, and polite, always doing their best despite being visibly stressed.
Location
9.0
The hotel's location was excellent, conveniently close to the train station and city center, making exploration easy.
Dining
8.0
The dining experience was enjoyable with a good variety of breakfast options, enhancing the stay.
Facilities
David
United States,
December
2023
7.0/10
My stay at the hotel was a mixed experience. The room, with a little balcony overlooking the garden, was pretty shabby and the AC was not working properly, making it uncomfortably hot. However, the service from the staff, from chamber maids to breakfast and reception staff, was efficient and friendly. The location was great, with easy access to all the main attractions of Florence. The dining experience was satisfactory, offering something for everyone's taste, though the options could be slightly better.
Rooms
5.0
The room, despite having a balcony overlooking the garden, was pretty shabby. The AC not working well made it uncomfortably hot.
Service
8.0
The service from the staff was efficient and friendly, looking after our luggage when we arrived before check-in time.
Location
9.0
The hotel's location was great, allowing easy access to all the landmarks in downtown Florence.
Dining
7.0
The dining experience was good enough, offering something for everyone's taste, but the options could be slightly better.
Facilities
7.0
The hotel offered standard facilities and amenities.
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